- Economic operators shall cooperate with market surveillance authorities regarding actions which could eliminate or mitigate risks that are presented by the products which they made available on the market.
- On request by a market surveillance authority, the economic operator shall provide all necessary information, in particular:
- a full description of the risk presented by the product, related complaints and known accidents; and
- a description of any corrective measure taken to address the risk.
- On request, the economic operators shall also identify and communicate the following relevant traceability information for the product:
- any economic operator who has supplied them with the product, or with a part, a component or any software embedded into the product; and
- any economic operator to whom they have supplied the product.
- Economic operators shall be able to present the information referred to in paragraph 2 for a period of 10 years after they have been supplied with the product or after they have supplied the product, as applicable.
- Economic operators shall be able to present the information referred to in paragraph 3 for a period of six years after they have been supplied with the product, or with a part, a component or any software embedded into the product, or after they have supplied the product, as applicable.
- Market surveillance authorities may request the economic operators to submit regular progress reports and may decide whether or when the corrective measure can be considered completed.
